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Welcome to Cheap Warm House Furnish Store! These Terms and Conditions govern your use of our website (warmhousefurnish.com) and all purchases made through our store. By accessing our site and making purchases, you agree to these terms.

1. General Information

Company Details:
Cheap Warm House Furnish Store
97 Staveley Rd, Wolverhampton, GB WV2V 2FT
Email: [email protected]

Our store specializes in affordable, quality home furnishings with a focus on bathroom accessories, kitchenware, and decorative items. We aim to provide warm, comfortable home solutions at competitive prices.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to interfere with the website’s operation or security
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent to make purchases
  • Review all product information carefully before purchasing

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our products (including bathroom accessories, furniture, cookware, and decorative items). However, slight variations in color or design may occur due to monitor settings or product batches.

3.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you and offer a refund or alternative product.

3.3 Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on:

  • Bath pillows (all types)
  • Opened bathroom accessories
  • Personal care items (bathroom scales)

Exceptions are made for faulty items – please contact us immediately if you receive a defective product.

4. Order and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including errors in pricing or product information.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. Your card will be charged when we confirm your order.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but this will not affect confirmed orders.

5. Shipping and Delivery

5.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You’ll receive an email confirmation when your order ships.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch with tracking
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch with basic tracking

5.3 Delivery Areas

We ship worldwide except to some Asian countries and remote areas. Delivery times may vary during peak seasons.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of receiving your order, provided:

  • Item is in original condition (unused, unwashed, with tags attached)
  • Original packaging is included
  • Proof of purchase (order number or receipt) accompanies return

6.2 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days with your order details
  2. Wait for our approval and return instructions
  3. Securely pack the item in its original packaging
  4. Ship to our returns address using a trackable service

6.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on this website (text, graphics, logos, images) is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Liability Limitations

8.1 Product Use

You agree to use products as intended and according to any provided instructions. We are not liable for misuse or unintended use of products.

8.2 Website Use

We strive to keep our website available and accurate, but we cannot guarantee uninterrupted access or error-free content. We are not liable for any indirect or consequential losses resulting from website use.

8.3 Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control (natural disasters, pandemics, etc.).

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may update these terms periodically. The current version will always be available on our website. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about these Terms and Conditions, please contact:

Cheap Warm House Furnish Store
97 Staveley Rd, Wolverhampton, GB WV2V 2FT
Email: [email protected]